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Shenzhen Handsome Technology Co.,Ltd. Walcom Int'l Industry Ltd. Address: Rm# 2102, 21/F, HuaJia Plaza, No.2216, Hubei Road, Luohu District, Shenzhen,...
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FAQs

We are always ready to help you!

Your questions, comments and feedback gives us the opportunity to serve
you better and improve our solutions on a continuous cooperation.


FAQ

1. How can I order from your company?

  Kindly send an inquiry to us by email or chat with us on Skype, Trade Manager directly
then our sales representative will contact you.

2. Is that available if the trail order can’t meet the MOQ?

  Yes, we will check the available quantity in stock and price will be updated accordingly.

3. Can we use our logo or own design?

  Yes, OEM & ODM are welcome.

4. How long will be the lead time?

  Generally speaking, it is around 3-30 days after receipt of payment, and it depends
on the specific quantity request.

5. Do you have any QC?

  Yes, Ex-work inspection would be done for every product by our professional QC.

6. What is your price terms?

  Usually our quotation is based on "EXW/FOB Shenzhen, other requirement shall be applied.

7. How about the payment terms?

 A full amount payment or 30% T/T in advance, 70% before shipment depending on order quantity and delivery time.

8. Will you send us operation manual if I don't know how to use?

  Yes, operation manual in English or operation video will be sent upon your request.